For online business owner, chargeback can become a nightmare case while it occurs. If chargeback occurs, the business owner would lose its money and have the risk its account being closed by merchant.
Why this chargeback can happen? Usually chargeback can happens in various reasons like error processing payments, customer make a dispute, fraud transaction and many more.
Error processing payments can happens while there were duplicate processing ( customer charged twice or more for one transaction).
Customer dispute happens while customer claims that services or products not as described by seller.
And for fraud transaction, this occurs while customer claims that billed transaction was not authorized.
All of these chargeback would cause loss for business owner. Here I have several tips to prevent chargeback :
-
Never accept expired credit card
-
Respond quickly for any chargeback case.
-
Use services from anti fraud company.
-
Get authorization from merchant while making transactions.
And beside above tips, using services from chargeback protection company should be considered. By using chargeback protection company services, while customer make a purchase, it will be routed to chargeback protection company. If purchase has been approved, then it will routed again to payment processing merchant.
In this case, if customer make a chargeback, it will be covered by the chargeback protection company. Of course, this service will add small amount fees for every purchase.
Another ways for chargeback protection comes from chargebackguide.com. At their site, they claimed they have information that can improve chances for winning chargeback issues. This information was sold for $19.95 at their site. With this small fees, it would become great investments if it can reduces costs caused by chargeback. If anyone have experience with their chargeback guide information, please share your experience with us here.
